Terms of Service

The service is provided by:

KT Fitness is a software platform for managing training, nutrition and fitness progress, aimed at professionals, centres and end users. The service provides estimates, guidance and organisational tools for informational and wellness purposes. It is NOT a medical device and does not provide diagnoses, treatment or medical advice: the values and guidance shown are estimates and do not replace the advice of a doctor or healthcare professional.

Pursuant to Art. 49 of the Italian Consumer Code (Legislative Decree 206/2005), before the contract is concluded we provide you clearly with the following information, also available in these legal pages and during checkout:

• the provider's identity and contact details, set out in section 1;
• the main characteristics of the service and its non-medical nature;
• the total price including taxes, or how the price is calculated, shown on the plans page before payment;
• the duration of the contract and the conditions for renewal and termination, as it is a periodically renewing subscription;
• the existence and conditions of the right of withdrawal, described in section 6.

On activating a plan you are granted a limited, personal, non-exclusive, non-transferable and revocable licence to use the service for its intended purposes and for the duration of the subscription. The licence concerns use of the service, not ownership of the software or its content.

All intellectual property rights in the service, software, the "Katalyst Technologies" brand, content, design and code remain the exclusive property of the provider or its licensors. Nothing in these Terms transfers any of those rights to you.

Some provisions of these Terms apply differently depending on whether you act as a consumer or as a business.

If you are a consumer, you have the right to withdraw from the contract within 14 days of its conclusion, without giving any reason and without penalty, by notifying us at the contact details in section 1.

If you withdraw after requesting that performance begin, you may be charged an amount proportionate to the service already used up to the time you communicate your withdrawal.

The service is provided for informational and wellness purposes. We do not guarantee any specific outcome in terms of fitness, health, weight or performance: results depend on many individual factors. The estimates and guidance do not constitute and do not replace medical advice; consult a qualified professional before starting any training or nutrition programme.

To the maximum extent permitted by law, the service is provided "as is" and "as available", without further warranties, express or implied, as to fitness for a particular purpose, freedom from errors, or uninterrupted availability.

The above does not affect the statutory guarantees and mandatory rights that the law grants to consumers, which remain unaffected.

To the maximum extent permitted by law, the provider is not liable for indirect or consequential damages, loss of data, profits or opportunities arising from the use of or inability to use the service. For business users, the provider's total liability is in any case limited to the fees paid in the twelve months preceding the event.

Nothing in these Terms limits or excludes the provider's liability for wilful misconduct or gross negligence, for death, personal injury or harm to health, or any other liability that the law does not allow to be excluded, in particular in favour of consumers.

The provider is not liable for failure or delay in performance due to causes beyond its reasonable control, such as natural disasters, network or power outages, failures of third-party providers (e.g. hosting, payments), measures by authorities, strikes or similar events.

These Terms are governed by Italian law. This is without prejudice to any more favourable mandatory provisions of the law of the consumer's country of residence.

For consumers, the courts of the consumer's place of residence or domicile have exclusive jurisdiction (consumer forum). For relations with business users, the Court of Udine, Italy, has exclusive jurisdiction.

The European Commission's Online Dispute Resolution (ODR) platform was discontinued on 20 July 2025 following Regulation (EU) 2024/3228, which repealed Regulation (EU) No 524/2013. It is therefore no longer possible to file complaints through that platform, and a link to it is no longer provided.

This does not affect your right, as a consumer, to use alternative dispute resolution (ADR) procedures, such as conciliation before ADR bodies listed by the competent authorities (for example the Italian Chambers of Commerce). Participation in such procedures is voluntary.

The list of dispute resolution bodies in the Member States is available on the European Commission portal: dispute resolution bodies.

We may update these Terms for technical, legal or service-evolution reasons. We will inform you of material changes with reasonable notice; for consumers, material changes do not apply retroactively and, if you do not accept them, you may terminate under the conditions in force.

For any request relating to these Terms, you can write to the contact details in section 1. For the processing of personal data see our Privacy Policy.